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Privacy Policy

Your privacy is important to us. Learn how Delighted Mankind collects, uses, and protects your personal data.

Page Contents

Related Policies

1. Introduction

At Delighted Mankind, we are committed to protecting your personal information and being transparent about what we do with it. This Privacy Policy outlines how we collect, use, and store the personal data of our donors, volunteers, website visitors, and the homeless individuals we support. We fully comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

  • Supporters & Donors: Name, contact details (email, phone, address), and financial details securely processed through our third-party payment gateways (e.g., JustGiving). We do not store your credit card details on our servers.
  • Volunteers: Personal identification, background checks (DBS), and availability.
  • Service Users (Homeless Individuals): Health, housing, and social care information required to provide accurate support under our Assessing Needs Policy.

3. How We Use Your Data

We will only use your personal data on relevant lawful grounds as permitted by the UK GDPR. Your information may be used to:

  • Process your donations or claim Gift Aid.
  • Provide you with updates on our charity work and how your support is helping 36 individuals transition from the streets to our shelter this year.
  • Manage our volunteers and assess the specific needs of our service users.
  • Maintain our own accounts and administrative records.

4. Data Sharing & Security

We will never sell or share your personal information with third parties for their own marketing purposes.

We may share your information with trusted service providers who are authorized to act on our behalf (e.g., payment processors, email distribution services). All our digital data is stored on secure, encrypted servers, and physical documents are kept in locked filing systems accessible only by authorized trustees and staff.

5. Your Privacy Rights

Under the UK GDPR, you have several rights regarding your personal data, including the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request the deletion of your personal data ("Right to be Forgotten").
  • Opt-out of any marketing communications at any time.

If you wish to exercise any of these rights or have questions about this policy, please email us at info@delightedmankind.org.